Strategy and Change Management Partner for CRM Excellence

  • Is your CRM causing you more stress than success?
  • Have you invested $200k in CRM setup without seeing the expected results?
  • Need to update the board again about the ongoing CRM issues?

Don't worry, we've got you covered. Our Strategy and Change Management services are here to facilitate you in creating an effective CRM.

Help overcome your CRM challenges

Unrealized results from your new or existing CRM
  • Needs require clearer definition.
  • Processes are not clearly mapped out.
Employees not keeping up with the transformation pace
  • Employees lack information and involvement.
  • Employees are familiar with a specific work approach.
Spending a lot of time on IT instead of the business
  • People encounter difficulty in adapting to change.
  • Employees lack sufficient training.

Nearly 70% of CRM failures result from insufficient strategy.

CRM systems fail up to 70% of the time due to a lack of strategy
CRM systems fail in 47% of cases without a clear adoption plan

47% of CRM systems fail when a clear adoption plan is not in place.

CRM's have a 7x higher success rate with change management.

CRM projects are 7 times more successful with change management

What do we do differently

The key difference is that Giya provides strategic guidance and transformative support, while CRM Consultancies specializes in the implementation and technical expertise.

Giya - Strategic CRM Agency

Human & process focused
Independent of CRM suppliers - unbiased advice
Fixed price (subscription-based)

CRM Consultancies

Technology focused
Dependent of (several) suppliers - Biased advice
Price based on hours

How we do what we do

We objectively assess your CRM landscape, identify gaps, and tailor a roadmap. Aligned seamlessly with your goals, we optimize your approach for transformative results. Explore our Giya Cycle Methodology.

Giya Cycle Methodology - Transformative CRM Assessment and Optimization for Efficient Processes and Goal Alignment

How we are dedicated to transform lives

Our passion is transformation, and our purpose is to help people succeed. With more than 28 years of experienca and a HQ based in Amsterdam, we operate globally with an online team. We thrive on making change, processes and strategy efficient and effective, ensuring it improves lives. We connect companies and individuals to CRM technology and bring visions to life.

Free Strategic CRM Call